Front Office Operations Manager

14 hours ago


West Hollywood, United States 1 Hotel West Hollywood Full time
Grow with 1 Hotel West Hollywood

We're seeking a talented and service-minded Assistant Front Office Manager to join our team at 1 Hotel West Hollywood. As a key member of our Front Office department, you'll have the opportunity to develop your leadership skills, train and mentor new hires, and provide exceptional guest experiences.

About the Role

This is a dynamic and fast-paced role that requires strong communication and interpersonal skills. You'll be responsible for supervising and coordinating front office operations, ensuring seamless guest experiences, and driving financial performance. If you're passionate about hotel operations and guest service, we'd love to hear from you.

Key Responsibilities
  • Supervise and coordinate front office operations, including guest check-in, check-out, and room assignments
  • Train and mentor new hires to ensure they have the skills and knowledge needed to succeed in the role
  • Develop and implement strategies to drive guest satisfaction and loyalty
  • Monitor and analyze front office performance metrics, identifying areas for improvement and implementing changes as needed
  • Collaborate with other departments to ensure seamless guest experiences and drive business results
What We Offer

At 1 Hotel West Hollywood, we're committed to creating a positive and supportive work environment that allows our team members to grow and thrive. We offer a range of benefits, including competitive pay, comprehensive health and wellness programs, and opportunities for professional development and advancement.

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature, such as:

  • A designed by nature work environment
  • Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
  • Retirement Planning
  • Paid Personal Days
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can


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