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Event Services Coordinator

2 months ago

Grapevine, Texas, United States Marriott International, Inc Full time
Job Number
Job Category Food and Beverage & Culinary
Schedule Full-Time
Position Type Non-Management

POSITION SUMMARY

Assist in the coordination of all Special Events or Leisure Experiences, ensuring seamless operations for activities such as seasonal festivities and themed events.

Regularly assess operational status, including lighting, audiovisual equipment, cleanliness, and overall system functionality, addressing any aesthetic issues promptly. Adhere to training protocols established by the Special Events Manager and Assistant Managers, while also overseeing the training of all Special Events personnel. Gain proficiency in software systems utilized for events, including ticketing, retail management, inventory control, and space allocation. Resolve any financial discrepancies or inventory issues efficiently.

Comply with all company policies and procedures; report any incidents, injuries, or unsafe conditions to management; ensure that uniforms and personal appearance meet professional standards; maintain confidentiality regarding proprietary information; safeguard company assets.

Welcome and acknowledge all guests in accordance with company standards; proactively address and anticipate guests' service needs; express genuine gratitude to guests.

Communicate effectively with colleagues using clear and professional language; answer phone calls with appropriate etiquette. Foster and maintain positive working relationships with team members; collaborate to achieve common objectives. Adhere to quality assurance expectations and standards. Identify and propose innovative ideas, technologies, or processes to enhance organizational efficiency, productivity, quality, safety, and cost-effectiveness. Be prepared to stand, sit, or walk for extended periods, and lift, carry, push, or pull objects weighing up to 25 pounds without assistance. Perform other reasonable job duties as assigned.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and fostering an inclusive, people-first culture.

We uphold non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.


At Gaylord Hotels, we believe in offering MORE—an environment where exceptional experiences are created through our expertise in meetings and events.

The core of our brand is our STARs, who are innovative, entrepreneurial, and dedicated to delivering heartfelt service to our guests.

By joining Gaylord, you become part of a portfolio of brands under Marriott International, where you can excel in your career, enjoy additional benefits, and experience MORE.

Be where you can perform at your best, begin your journey, belong to a remarkable global team, and become the best version of yourself.