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Restaurant Leadership Position

2 months ago

Frankfort, Kentucky, United States Chick-fil-A Restaurants Full time
Job Summary

Chick-fil-A Frankfort is seeking a highly skilled and motivated Operations Lead to join our team. As a key member of our leadership team, you will be responsible for providing operational oversight and strong leadership to our 70+ team members.

Key Responsibilities
  • Operational Excellence: Direct and work in the daily operations, overseeing and supervising systems and processes to ensure seamless execution.
  • Leadership and Development: Serve on the Leadership Team and ensure that the store is maintaining and growing a work culture that creates a remarkable team member experience.
  • Team Management: Lead, motivate, and build relationships with team members through cultivating a culture of care with a focus on developing and training.
  • Compliance and Quality: Ensure compliance and maintain an exceptional guest experience, prioritize food safety, quality, and other key areas.
  • Business Growth: Ongoing evaluation of business operations and streamlining systems/processes to improve efficiency and build sustainable sales and profit growth.
  • Collaboration and Problem-Solving: Partner with other leaders to solve problems, implement solutions, and obtain real results.
  • Off-Site Responsibilities: Perform off-shift managerial tasks such as team training and development, store projects, and reviewing reports and results.
  • Standard Compliance: Ensure Chick-fil-A Frankfort is meeting and exceeding all Chick-fil-A standards.
  • Leadership Team Meetings: Meet regularly with the Operator and Leadership Team for training/personal development and to execute the overall vision.
Requirements
  • Education: Bachelor's Degree preferred.
  • Experience: 3+ years of leadership/management experience.
  • Skills: Optimistic and engaging; excited about the vision/future growth of the company. Demonstrates humility and servant leadership mentality; willing to get your hands dirty. High-level organizational skills with multi-tasking capabilities; detail-oriented. Passion for people and world-class service; Ability to positively impact and develop the people and culture around you. Highly driven and dedicated; motivated to grow and achieve excellence personally and professionally. Possesses a willingness and desire to learn and be coached. Proactive self-starter, and innovative problem solver. Ability to maintain composure under high pressure and make decisions quickly. Detail-oriented with strong organizational and communication skills. Growth and results-oriented with a strong ability to create and implement new systems in a fast-paced work environment.