Restaurant Operations Manager
4 weeks ago
Cypress & Oak, the restaurant at The Delegate Hotel, is seeking a seasoned Restaurant Manager to lead our culinary team.
Key Responsibilities:
- Oversee employee management, including hiring, training, and performance evaluations
- Develop and maintain a positive customer service culture
- Manage purchasing and inventory to ensure efficient operations
- Ensure high-quality food preparation and presentation
- Schedule staff to meet labor budgets and optimize productivity
- Monitor and analyze financial performance, including food and labor costs
- Establish and implement restaurant business plans to drive growth and profitability
- Stay up-to-date on industry trends and best practices
- Develop and maintain safety and sanitation protocols
- Conduct daily and weekly reporting, and monthly financial reconciliations
- Collaborate with the management team to achieve company goals
- Manage POS systems and participate in local marketing initiatives
Requirements:
- High School Diploma or equivalent
- 4+ years of customer service experience, preferably in the restaurant or hospitality industry
- Restaurant experience, preferably in fine dining
- 5+ years of supervisory/management experience
Competencies:
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced environment
About Us:
The Delegate Hotel is a purpose-led, performance-driven company that values diversity, inclusion, and authenticity. We strive to create a culture of belonging and respect, where associates can bring their authentic selves to work every day.
We are a multi-disciplinary real estate development firm known for creating unique mixed-use properties in urban areas. Our projects incorporate residential, commercial, retail, and entertainment venues that often create new and vibrant neighborhoods while preserving the community's unique heritage.
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