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Customer Success Manager
1 month ago
At Offor Health, we are seeking a highly skilled Customer Success Manager to join our team. This individual will be responsible for building and maintaining strong relationships with our dental office partners, ensuring their success and growth within our care delivery system.
Key Responsibilities- Develop and execute strategies to enhance partner satisfaction and retention
- Collaborate with internal teams to improve operational performance and address partner needs
- Prepare and present quarterly reports on partner performance to stakeholders
- Identify and address gaps in implementation, services, and support to improve overall partner experience
- Bachelor's degree in Business Administration, Marketing, or a related field
- 3-5+ years of partner relationship management or a similar role
- Excellent communication and analytical skills, with a customer-focused mindset
Offor Health offers a competitive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.