Customer Service Recovery Specialist

1 week ago


Troy, Michigan, United States Orlans PC Full time
About the Role

Orlans PC is seeking an experienced Customer Service Recovery Specialist to join our team. The successful candidate will be responsible for negotiating settlements, payment plans and other payment arrangements with debtors.

The key responsibilities of this role include:

  • Handling inbound calls professionally and efficiently.
  • Negotiating payment plans and settlements with clients.
  • Updating case management systems with completed activities.
  • Communicating with clients via email and phone.
  • Ensuring accurate data entry and record keeping.
  • Collaborating with colleagues to meet team goals.

The ideal candidate will have prior experience in phone collections, excellent communication skills, and the ability to work in a fast-paced environment. Our company offers a competitive salary range of $55,000 - $70,000 per year, depending on experience, along with a comprehensive benefits package and opportunities for professional growth.



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