Customer Service and Insurance Professional

4 days ago


Troy, Michigan, United States Michigan Farm Bureau Full time

**About the Role:**

Michigan Farm Bureau is seeking a highly motivated and experienced Customer Support and Training Specialist to join our team. As an Agency Customer Service Representative/Trainer, you will be responsible for leading the Field Force for success by providing comprehensive customer service.

**Key Responsibilities:

  • Provide excellent customer service in a prompt and professional manner.
  • Offer training for all lines of business and products to ASO staff, agent staff, and agents.
  • Create and manage employee schedules, order office supplies, oversee and adhere to budget, and delegate daily tasks.

**Qualifications:

  • Associates degree preferred with focus on business administration, FBCISR, AINS, CIC, management, insurance, or finance, or equivalent experience may be considered.
  • Minimum one year of experience in insurance processing preferred.

**Compensation Package:** Estimated salary range: $55,000 - $75,000 per year, plus full benefit package including medical, dental, vision, and 401K.



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