Customer Service and Insurance Professional
4 days ago
**About the Role:**
Michigan Farm Bureau is seeking a highly motivated and experienced Customer Support and Training Specialist to join our team. As an Agency Customer Service Representative/Trainer, you will be responsible for leading the Field Force for success by providing comprehensive customer service.
**Key Responsibilities:
- Provide excellent customer service in a prompt and professional manner.
- Offer training for all lines of business and products to ASO staff, agent staff, and agents.
- Create and manage employee schedules, order office supplies, oversee and adhere to budget, and delegate daily tasks.
**Qualifications:
- Associates degree preferred with focus on business administration, FBCISR, AINS, CIC, management, insurance, or finance, or equivalent experience may be considered.
- Minimum one year of experience in insurance processing preferred.
**Compensation Package:** Estimated salary range: $55,000 - $75,000 per year, plus full benefit package including medical, dental, vision, and 401K.
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