Public Safety Officer

2 weeks ago

Durango, Colorado, United States Durango & Silverton Narrow Full time

Job Title: Public Safety Officer

Reports to: Public Safety Manager

Type of Position: Non-Exempt/Hourly

Employee Classification: Seasonal

Pay Range: $15-$17/hr

The Public Safety Officer plays a vital role in maintaining a safe and secure environment for our guests and employees at Durango & Silverton Narrow. As a key member of our Public Safety Department, you will be responsible for handling all matters related to public safety, security, parking, and traffic control.

Key Responsibilities:

  • Grant and restrict access to company buildings, grounds, and property.
  • Control vehicle traffic in and around parking lots and pedestrian crossings.
  • Assist with crowd control and flow of pedestrian traffic around the railyard.
  • Monitor and assist customers while on property during normal business hours and during any after-hours events.
  • Handle cash and credit card transactions from paid parking lots.
  • Thoroughly complete guest and employee incident and security reports to be submitted to HR, Senior Management, and Supt of Operations.
  • Periodically patrol property and structures to ensure safety and security for staff and guests.
  • Interact in a friendly, courteous, and respectful manner with the public and staff members.
  • Follow all safety requirements, including compliance with all DSNGRR procedures, safety, and operating rules.
  • Help maintain a clean and safe work environment for customers as well as employees.
  • Act as a crossing guard during train operations and yard switching.
  • Identify and report safety or security concerns to supervisor/manager.
  • Put your safety, the safety of other employees, and the safety of our guests first and foremost.

Requirements:

  • Must be dependable, reliable, and able to work both independently as well as with others.
  • Must be able to effectively communicate in written and verbal English.
  • Must have a valid driver's license.
  • Ability to maintain composure in stressful or difficult situations.
  • Ability to pay attention to detail and focus during all types of different situations.
  • Comfortable working with management and all law enforcement agencies to assist with any incidents or accidents that may occur.
  • Must have good customer service skills with a focus on being friendly, patient, courteous, & respectful of all individuals regardless of the nature of the situation.

Work Environment:

Varied work environment with a majority of time spent outdoors in all weather conditions. Long periods spent standing, walking or moving on uneven ground around the railyard and railroad equipment.

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