Referral Management Coordinator

4 weeks ago


Plano, Texas, United States Concentra Full time
Job Title: Referral Management Coordinator

Concentra is seeking a highly skilled Referral Management Coordinator to join our team. As a Referral Management Coordinator, you will play a critical role in ensuring that patients receive the highest quality care by managing referrals and authorizations.

Key Responsibilities:
  • Process referrals requests and authorizations while working closely with physicians, employers, and payors.
  • Provide exceptional customer service to patients, payors, and healthcare providers.
  • Communicate effectively with stakeholders to ensure timely and accurate referrals.
  • Manage and maintain accurate and up-to-date records of referrals and authorizations.
  • Identify trends and patterns in referrals and make recommendations for process improvements.
Requirements:
  • High school diploma or equivalent required.
  • Associated degree from an accredited college preferred.
  • At least one year of experience in a medical environment, preferably in referrals, claims, insurance, or billing.
  • Experience with scheduling/insurance verification software preferred.
  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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