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Collections Specialist

2 months ago

Concord, New Hampshire, United States New Hampshire Mutual Bancorp Full time
Job Summary

We are seeking a highly skilled Collections Representative to join our team at New Hampshire Mutual Bancorp. As a Collections Representative, you will be responsible for managing residential and consumer past due loans, monitoring delinquent real estate taxes, and working with customers to pay arrearages.

Key Responsibilities
  • Manage day-to-day collections activities, including residential and consumer past due loans
  • Monitor delinquent real estate taxes and work with customers to establish payment plans or escrow accounts
  • Stay up-to-date on related company policies and procedures, investor guidelines, mortgage insurance guidelines, FCRA, FDCPA, and all related state and federal regulations
Requirements
  • 1-3 years of experience in collections or a related field
  • Knowledge of lending procedures, loan functionality, and lending regulations
  • Working knowledge of state and federal regulations related to collections/operations (FCRA & FDCPA), investor reporting guidelines, PMI and VSI insurance collection and default servicing requirements
What We Offer
  • Competitive salary
  • Comprehensive benefit package, including medical, dental, vision, 401K, pension plan, paid time off, tuition reimbursement, and professional development opportunities
  • Opportunity to work with a great team and contribute to the success of New Hampshire Mutual Bancorp