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Commercial Insurance Client Support Specialist
2 months ago
Join the dedicated team at Reilly Insurance LLC, a reputable insurance agency committed to fostering personal, financial, and professional growth among its employees. Our organization emphasizes collaboration, innovation, and a customer-focused philosophy, ensuring satisfaction for both our team members and clients.
Compensation Package
Our starting salary is competitive and based on experience, complemented by commission and bonus opportunities. The anticipated earnings for the first year may exceed $10,000 through these incentives.
Work Environment
This role offers the potential for a hybrid work arrangement, subject to qualifications and performance.
Employee Benefits
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Remote Work Options
- Health Insurance Coverage
- Dental and Vision Insurance
- Life and Disability Insurance
- Tuition Reimbursement Programs
- Opportunities for Career Advancement
- Retirement Savings Plan
- Evenings Off
- Casual Dress Fridays
- Community Engagement Initiatives
- Team Building Activities
- Standard Monday to Friday Schedule
Key Responsibilities
- Client Support: Address client inquiries and requests regarding commercial insurance policies with professionalism.
- Policy Management: Execute updates and modifications to policies accurately and efficiently.
- Exceptional Service: Deliver outstanding service to commercial clients, ensuring their needs are met in a timely manner.
- Record Keeping: Maintain precise documentation of client interactions and policy information for future reference.
- Team Collaboration: Partner with the sales team to enhance the client experience and identify opportunities for cross-selling.
- Professional Development: Commit to continuous learning and stay updated on industry trends and regulations.
Qualifications
- Licensing: An active PA Property & Casualty License is required.
- Experience: Prior experience in customer service or a related field is advantageous.
- Communication Skills: Strong verbal and interpersonal skills are essential.
- Client-Centric Approach: A dedication to providing exceptional service and nurturing client relationships.
- Flexibility: Ability to thrive in a hybrid remote work environment.
- Team Player: A positive attitude and willingness to collaborate with colleagues.
- Technical Skills: Proficiency in CRM systems and basic computer applications.
