Transportation Coordinator

4 weeks ago


Springfield, Illinois, United States First Student Canada-Transco Full time

Job Summary:

First Student Canada-Transco is seeking a skilled Transportation Coordinator to join our team. As a key member of our operations team, you will be responsible for dispatching buses, ensuring on-time performance of routes, and providing exceptional customer service.

Key Responsibilities:

  • Oversee all routes and scheduling of buses
  • Counsel and coach drivers and monitors
  • Handle heavy phone and radio traffic
  • Take all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customer
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Complete assignment of special projects
  • Assist with supervision of day-to-day operations

Requirements:

  • 3-5 years experience
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Subject to DOT drug testing and physical

About First Student Canada-Transco:

We are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Why Work for First Student Canada-Transco?

We offer a positive and rewarding work environment, tremendous career advancement opportunities, and competitive compensation. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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