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Business Lines Account Specialist

2 months ago


Los Angeles, California, United States Jobot Full time
REMOTE Commercial Account Management Role with a Preference for Construction Experience

About Us:
A well-established and rapidly expanding independent insurance brokerage that provides comprehensive insurance solutions for personal, business, and employee benefits.

Why Work With Us?
  • 401K with Matching Contributions
  • Exceptional Benefits Package
  • Opportunities for Advancement
  • Competitive Salary
  • Modern Work Environment
  • Career Growth and Innovative Technology
  • Performance Bonuses
  • Work-Life Balance


Position Overview:
We are seeking a dedicated Commercial Lines Account Manager to become a vital part of our team. This role is crucial for managing and nurturing client relationships, ensuring the effective operation of accounts, and delivering outstanding customer service. The ideal candidate is someone who excels in a dynamic environment, possesses strong problem-solving skills, and is committed to providing exceptional service to clients. This position offers significant opportunities for professional growth and the chance to collaborate with a team of committed professionals.

Key Responsibilities:
As a Commercial Lines Account Manager, your responsibilities will include:

1. Overseeing a portfolio of commercial lines accounts, ensuring timely and efficient responses to client needs.
2. Building and maintaining robust relationships with clients, delivering superior customer service and ensuring client satisfaction.
3. Collaborating with the underwriting team to guarantee accurate and prompt servicing of accounts.
4. Identifying opportunities for cross-selling and up-selling, promoting the company’s products and services.
5. Managing renewals, endorsements, and cancellations, while resolving any arising issues.
6. Staying informed about industry trends and regulatory changes, advising clients as necessary.
7. Participating in team meetings and contributing to the development of strategies and processes.

Qualifications:
To qualify for this position, candidates should possess:

1. A minimum of 5+ years of experience in commercial insurance, account management, and customer service.
2. Excellent communication and interpersonal skills, with the ability to foster strong client relationships.
3. Strong organizational abilities, capable of managing multiple tasks and meeting deadlines.
4. Proficiency in insurance software and Microsoft Office Suite.
5. A solid understanding of commercial insurance products and regulations.
6. A proactive mindset, with the ability to anticipate client needs and provide effective solutions.
7. The ability to work collaboratively within a team as well as independently.
8. A professional insurance designation (e.g., CIC, CRM, etc.) is advantageous.

If you are a committed professional with a passion for insurance and client service, and you meet the above qualifications, we would be pleased to consider your application. Join a fast-growing company that values its employees and fosters a supportive and rewarding work environment.