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Commercial Lines Account Manager

2 months ago

Manchester, New Hampshire, United States World Insurance Associates, LLC. Full time
Job Overview

We are seeking a highly motivated and detail-oriented Commercial Lines Associate Account Manager to join our team at World Insurance Associates, LLC. This role will support the Account Executive in managing a book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time.

Key Responsibilities

  • Assist Account Executive in managing a portfolio of Commercial Lines Property & Casualty Insurance clients, ensuring all tasks are completed efficiently and effectively
  • Build strong relationships with clients to grow loyalty and retention, providing exceptional service and communication
  • Support in handling renewals, service requests, claims, billing, and new policies
  • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, and submission procedures
  • Review all applications, policies, endorsements, and audits for accuracy
  • Complete loss/claim analysis and summaries
  • Coordinate expiration lists with department managers to obtain renewal business information

Requirements

  • Two years minimum Commercial Lines Account Management or support experience required
  • Property & Casualty License required, or agreement to obtain within 3-6 months of employment
  • Valid driver's license and insurance, required
  • Applied/EPIC or similar agency management software experience preferred
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint)
  • Able to work independently and enjoy a high degree of interaction with team members
  • Self-motivated and driven, with a sense of urgency and ability to work with and meet deadlines
  • Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance
  • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information
  • Ability to maintain a professional demeanor and positive attitude

Equal Employment Opportunity

At World Insurance Associates, LLC, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, we make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.