Medical Office Administrative Assistant Abrazo Arrowhead Cardio

6 days ago

Glendale, Arizona, United States Tenet Florida Physician Services, L.L.C. Full time

**Job Summary**

A non-exempt medical office position responsible for front office processes in the physician practice.

**Key Responsibilities**

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Florida Physician Services, L.L.C.

• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.

• Greet patients entering the physician practice.

• Answer office phones, make appointments, confirm appointments, and reschedule when necessary.

• Checks in patients and collects accurate patient demographics, enters data into electronic systems, and verifies insurance.

• Assists in checking out patients and assists them with referral processing and scheduling processes.

• Collects co-pays and posts charges.

• Charge entry and patient balance processing.

• Distributes information to patients regarding office policies, procedures, information about the practice, etc.

• Explain and enroll patients in the patient portal.

• Additional responsibilities as needed.

**Qualifications**

• **Education:** High school diploma/GED.

• **Experience:** One year customer service experience, preferably in a hospital or physician office setting.

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