Customer Service Data Entry Specialist
1 day ago
We are seeking a detail-oriented and organized individual to join our team as a Data Entry and Customer Support Representative. As a key member of our team, you will be responsible for accurately entering, updating, and maintaining client information in our systems. Your excellent communication skills and ability to multitask will enable you to provide top-notch customer service while working efficiently in a fast-paced environment.
About the Role
In this role, you will handle client inquiries via phone, email, and in-person interactions. You will also verify and cross-check data entries to ensure accuracy and compliance with company policies. Additionally, you will collaborate with team members to enhance customer satisfaction and streamline processes.
Key Responsibilities
- Accurately enter, update, and maintain client information in company systems.
- Respond to client inquiries in a professional and timely manner.
- Verify and cross-check data entries to ensure accuracy and compliance with company policies.
- Collaborate with team members to enhance customer satisfaction and streamline processes.
Required Skills and Qualifications
To succeed in this role, you must have a high school diploma or equivalent and strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills are essential, along with proficiency in Microsoft Office and data entry software. Ability to multitask and work effectively in a fast-paced environment is also crucial.
Benefits
- Competitive salary: $16.50 - $25.00 / hour
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Opportunities for professional development and advancement
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