Data Entry Specialist II Position

6 days ago


Tampa, Florida, United States Pinnacle Group Full time
Job Summary
Pinnacle Group is seeking an experienced Data Entry Specialist II to join our team. As a key member of our operations department, you will be responsible for the enrollment of Inovalon clients for various EDI transactions with Payers. You will work closely with customers to lead and train on the implementation process of enrollments for Client | Claims Management Pro.

About Us
Pinnacle Group is a leading provider of staffing solutions to businesses across the globe. We pride ourselves on delivering exceptional service to our clients and candidates alike. If you are passionate about data entry and customer service, we encourage you to apply for this exciting opportunity.

Responsibilities
* Respond to customer issues, perform enrollment status checks, and process payer enrollment forms * Resolve all assigned customer issues following all standard operating procedures * Mentors less senior enrollment specialists, available as a resource to answer questions and give first level of direction. May act in a lead capacity * Document all activities per defined process and procedures * Generate PDF documents and populate with provider information where applicable * Other duties as requested and/or determined * Maintain compliance with Inovalon's policies, procedures, and mission statement * Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position * Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; and * Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.

Requirements
* Minimum of 1 year of related experience in clearinghouse and/or payer enrollments
* Proficient in Microsoft Office suite including Outlook, Word, Excel, and PowerPoint
* Proficient in Adobe Acrobat
* Excellent verbal and written communication skills
* Medical EDI Experience
* Excellent Customer Service Skills;
* Proven ability to work effectively under pressure & meet deadlines
* 1-2 years' experience implementing, training, reporting, or supporting healthcare software (Enrollment Implementation ONLY)
** Emphasis on payer enrollment, preferred
* Prior Call Center Experience (Enrollment Support ONLY)

Benefits
The compensation package for this role includes an estimated hourly rate of $21.50-$22.75 based on industry standards and market conditions.

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