IT Support Specialist
2 months ago
We are looking for a dedicated and meticulous IT Support Specialist to contribute to the establishment of a new healthcare facility. This position focuses on the installation and configuration of computer workstations, imaging systems, and associated hardware within a dynamic IT setting. The ideal candidate should demonstrate exceptional technical skills, problem-solving capabilities, and the ability to perform effectively in high-pressure situations.
Key Responsibilities:
- Workstation Configuration:
- Assemble and set up workstations in accordance with healthcare standards.
- Install operating systems, software applications, and necessary peripherals.
- Configure network settings for optimal connectivity.
- Diagnose and resolve hardware and software issues.
- PC Imaging:
- Create and manage standardized images for PCs.
- Efficiently deploy images to new workstations.
- Troubleshoot any issues related to image deployment.
- Hardware Setup:
- Install and configure network devices, printers, and other peripherals.
- Maintain an inventory of hardware and software components.
- Collaborate with other technical teams to ensure network connectivity.
- Cable Management:
- Ensure proper organization and labeling of cables.
- Maintain a tidy and organized workspace.
- Equipment Logistics:
- Transport computer equipment and peripherals as required.
- Keep accurate records of equipment movement.
- Documentation:
- Maintain thorough records of hardware and software installations.
- Document troubleshooting processes and solutions.
- Collaboration:
- Work closely with construction teams, IT personnel, and end-users to ensure project success.
- Provide technical support and assistance as necessary.
- Extensive knowledge of computer hardware and software.
- Experience in PC imaging and deployment.
- At least 2 years of practical experience in computer troubleshooting.
- Strong problem-solving and troubleshooting skills.
- Ability to adhere to detailed instructions and procedures.
- Excellent organizational and time management abilities.
- Capability to work independently as well as collaboratively.
- Attention to detail and precision.
- Physical capability to lift and transport equipment weighing up to 50 pounds.
- Reliable means of transportation for moving equipment.
- High school diploma or GED equivalent.
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