Patient Account Representative

1 month ago


Davie, Florida, United States Brightwing Full time
Job Summary

At Brightwing, we are seeking a highly skilled Patient Account Representative to join our team. As a key member of our Clinical Operations department, you will play a critical role in reviewing and processing claims in a timely and compliant manner to achieve the highest reimbursement.

Key Responsibilities:

  • Respond to inquiries and resolve discrepancies involving moderately complex financial transactions in a timely manner.
  • Review, follow up, and appeal for aged insurance balance accounts to ensure timely revenue collection.
  • Process referrals or authorizations as required by payers.
  • Process claims for multiple payer types, ensuring assigned claims meet clearinghouse and/or payer processing criteria.
  • Ensure work meets departmental productivity and quality review standards.

Requirements:

  • General knowledge of MS Office Suite (Outlook, Word, and Excel).
  • Clerical skills, including administrative and clerical procedures and systems.
  • English language skills, including grammar and composition.
  • Customer and personal service skills, including needs assessment and user satisfaction evaluation.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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