Professional Services Coordinator

2 weeks ago


Somerset, New Jersey, United States Knipper Health Full time
Job Title: Professional Services Coordinator

At Knipper Health, we are seeking a highly organized and detail-oriented Professional Services Coordinator to join our team.

Job Summary:

The Professional Services Coordinator will work under the direct supervision of the Account Manager and/or Program Manager, responsible for the day-to-day operations of assigned client programs. The successful candidate will provide daily support to the Professional Services Program Management team, ensuring seamless execution of program management tasks.

Key Responsibilities:

  • Program Management Responsibilities:
    • Generate work orders and reports
    • Assist in inventory reconciliation
    • Prepare client reports
    • Process special client requests
    • Provide internal clients with email, fax, and phone support
    • Prepare samples for client approval
    • Monitor inventory levels and back-order situations
    • Set up job folders, filing, and records storage procedures
  • Account Management Responsibilities:
    • Execute needed deliverables in a timely, efficient, and cost-effective manner providing the highest level of customer service
  • People and Resource Management Responsibilities:
    • Maintain resource Hours and accurately capture billable, non-billable, and overtime hours

Requirements:

  • Education/Training: An associate degree is desirable
  • Business Experience: One - two years of work experience within an office environment
  • Experience within the pharmaceutical industry is highly desirable

Knowledge, Skills & Abilities:

  • Effective written and verbal communication skills
  • Customer Service Skills
  • Detail Oriented
  • Microsoft Office Skills with a strong working knowledge of Excel, and Word


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