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Patient Representative

2 months ago


Bronx, New York, United States Sun River Health Full time
{"Job Title": "Patient Representative/Front Desk Receptionist", "Job Summary": "We are seeking a highly skilled Patient Representative/Front Desk Receptionist to join our team at Sun River Health. This role is responsible for providing exceptional patient-centered care and facilitating access to services in a timely and efficient manner.", "Key Responsibilities": "
  • Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
  • Communicate effectively with team members and patients all aspects of service.
  • Responsible for telephone and mail contact with patients.
  • Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
  • Distribute materials to patients, including patient satisfaction cards, patient rights and other appropriate materials.
  • Verify all insurance and set fees based on the sliding scale fee.
", "Requirements": "
  • High School diploma/GED
  • 2-4 years of work-related experience
  • Bilingual in both English and Spanish (orally and written)
", "About Us": "Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Our mission is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.", "Equal Employment Opportunity": "Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.", "Americans with Disabilities Act": "Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation.", "Job Responsibilities": "The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.", "Language": "English"}