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Sales Representative

2 months ago

Houston, Texas, United States BUILDING CONTROLS & SOLUTIONS Full time
Job Overview

Inside Sales/Counter – Position Overview

Building Controls & Solutions (BCS) stands as a premier provider and value-added distributor of innovative Building Automation control products and solutions. Our focus is on delivering exceptional products and services to Mechanical, Electrical, and Controls Contractors operating within the HVAC sector. Our knowledgeable and dedicated team utilizes established relationships with top-tier manufacturers to craft competitive solutions that address building automation and energy management challenges in commercial environments.

Key Responsibilities:

  • Support the formulation and execution of strategies aimed at enhancing counter traffic and boosting sales within the designated service area.
  • Guide customers through the sales journey by offering technical assistance and product selection support. Educate clients on our technical capabilities and service offerings.
  • Oversee and expand House Account sales while achieving gross margin objectives through effective pricing strategies.
  • Manage customer expectations throughout the sales process, including pricing clarity, product availability, lead times, order tracking, delivery, and payment processes.
  • Contribute to the development and dissemination of best practices within the branch and across other BCS locations.
  • Ensure a clean, inviting, and professional environment for both employees and customers.
  • Prepare and present Quotations to clients.
  • Process Sales Orders efficiently.
  • Convert Open Orders and Quotes into finalized sales.
  • Handle Purchase Orders with accuracy.
  • Manage Customer Returns effectively.
  • Maintain ongoing communication with customers through follow-up calls.
  • Identify potential sales opportunities.
  • Conduct outbound calls to House Accounts, including prospecting efforts.
  • Keep accurate and organized inventory records.
  • Monitor warehouse and inventory levels consistently.
  • Ensure daily shipping of products.

Required Qualifications:

  • Experience in Customer Service.
  • Strong technical product knowledge.
  • Previous Inside Sales experience, particularly in outbound calling.
  • Familiarity with HVAC systems is advantageous.
  • Experience in Controls/Building Automation is a plus.