ServiceNow HAM Pro Architect and Developer
1 day ago
STAND 8 Technology Services is seeking a highly skilled ServiceNow HAM Pro Architect and Developer to join our team. As a key member of our technology solutions team, you will be responsible for designing, developing, and implementing HAM Pro solutions on the ServiceNow platform.
Key Responsibilities:- Design and develop HAM Pro architecture and configurations
- Develop and implement workflows, forms, and scripts using Scrum/Agile methodologies
- Collaborate with global teams to scope and design solutions for business and technical needs
- Develop and maintain quality assurance strategies and automated test scripts
- Deploy solutions in production and provide post-go-live hypercare
- Analyze and troubleshoot system issues
- Participate in automation efforts and establish best practices
- 8+ years of experience with IT Service Management Hardware Asset Management solutions in an enterprise environment
- 6+ years of ServiceNow architecture, design, development, implementation, and configuration experience
- Prior HAM Pro implementations experience in an enterprise environment
- Strong understanding of HAM Pro and CMDB relationships
- Experience with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.)
- Strong understanding of ServiceNow Application Suite covering ITSM, ITOM, and ITBM areas
- Experience with Service Portal technologies and Flow Designer
- Strong grounding in web application development fundamentals (identity, security, etc.)
- Experience with Shell Scripting and Mid Server Service Administration
- Solid understanding of Common Services Data Model (CSDM) and CMDB Identification and Reconciliation Engine (IRE) for data ingestion
- Experience integrating internal and external applications using RESTful APIs, OAuth 2.0, and GraphQL
- Exposure to Identity Management and Single Sign-on/Active Directory integrations
- Experience with Agile and Scrum development approaches
- Ability to understand complex business needs and adapt appropriately
- Ability to learn and adapt to new technologies applicable to the ServiceNow platform
- Certified ServiceNow Master Architect or Certified ServiceNow Developer or Certified ServiceNow Implementation Specialist or Certified ServiceNow Administrator
- ITIL v3 or ITIL 4 Certification or equivalent practical experience
- Relevant software development certifications
- Experience maintaining version control systems (Git, etc.)
- Experience with Automation and DevOps Practices
- Comfortable leading in both technical and organizational contexts
- Ability to communicate effectively to stakeholders and developers
- Ability to build effective cross-functional relationships
- Experience working with large global/multinational corporations
- Medical coverage and Health Savings Account (HSA) through Anthem
- Dental/Vision/Various Ancillary coverages through Unum
- 401(k) retirement savings plan
- Company-paid Employee Assistance Program (EAP)
- Discount programs through ADP WorkforceNow
STAND 8 Technology Services provides end-to-end IT solutions to enterprise partners across the United States and globally. We focus on the bleeding edge of technology and leverage automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Qualified applicants with arrest or conviction records will be considered.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
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