Sales Assistant

3 weeks ago


San Fernando, California, United States One Step GPS Full time
About One Step GPS

One Step GPS is a rapidly growing company that offers an affordable, high-quality GPS fleet tracking service with exceptional customer service. Our solutions compete directly with other market leaders, but at a fraction of the cost, and we are quickly gaining market share.

Job Description

We are seeking a highly organized and detail-oriented Sales Assistant to join our team. The successful candidate will provide live demos and walkthroughs, email simple quotes, process new orders, manage subscriptions, and handle a constant stream of straightforward sales calls, chats, and emails. The Sales Assistant will also route calls, set appointments, field simple and technical questions, and provide support to VIP customers, enabling the Director of Sales and his team to focus on new reach and landing bigger customers with more complex requirements.

Responsibilities
  • Provide exceptional customer service and support to customers via phone, email, and chat
  • Process new orders, manage subscriptions, and handle billing questions
  • Conduct live demos and walkthroughs to showcase our GPS fleet tracking service
  • Route calls, set appointments, and field simple and technical questions
  • Provide support to VIP customers and enable the Director of Sales and his team to focus on new reach and landing bigger customers
Requirements
  • Strong organizational skills and ability to multitask in a fast-paced environment
  • Excellent oral, written, and interpersonal communication skills
  • A positive attitude, exceptional work ethic, and a willingness to learn
  • Computer literacy, organization skills, follow-up skills, typing skills
  • Ability to read and comprehend instructions and information
What We Offer
  • Paid Holidays
  • Paid Time Off, accruing after one year of hiring
  • 401K employer matching
  • High Employee Retention, Appreciation, and Satisfaction

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