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Customer Service Representative

1 month ago

San Fernando, California, United States El Pollo Loco Full time

El Pollo Loco Service Team Member Job Summary

As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include greeting and assisting customers with their orders, processing and assembling customer orders efficiently, and applying suggestive selling techniques to complete the customer experience and increase sales.

Key Responsibilities:

  • Greet and assist customers with their orders in a friendly and helpful manner
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness
  • Apply suggestive selling techniques to complete the customer experience and increase sales
  • Welcome customer feedback and address any comments or concerns they may have
  • Ensure all paper and disposable items are well stocked and available for customers

What We Offer:

As a Service Team Member at El Pollo Loco, you will have the opportunity to work in a fast-paced and dynamic environment, where you will be able to develop your skills and advance your career. We offer competitive pay, opportunities for advancement, and a fun and supportive work environment.