Membership Development Professional

6 days ago


St Louis, Missouri, United States YMCA of Greater St Louis Full time

The YMCA of Greater St Louis invites applications for a Membership Service Associate. The successful candidate will possess excellent interpersonal and problem-solving skills, enabling them to relate effectively to diverse groups of people from all social and economic segments of the community.

About the Role

This is an exciting opportunity to join our team and contribute to the attainment of membership department strategic plan goals. As a key member of our Welcome Center team, you will be responsible for implementing membership policies (SOP's) and systems that support branch membership, program, and marketing objectives.

Key Responsibilities
  • Partner with the branch management team to implement membership policies and systems.
  • Enter membership and program registration data into HRIS operating system.
  • Greet and engage with members, ensuring all guests and program participants have been verified in Raptor before entering the branch.
  • Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count.
  • Participate and recruit participants for member challenges and ensure established processes for touring and following up with membership inquiries are followed.
  • Suggest procedures or standards to improve efficiency and productivity at the Welcome Center.
Requirements

To be considered for this role, you must possess:

  • A high school diploma or GED.
  • Excellent interpersonal and problem-solving skills.
  • The ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Previous customer service, sales, or related experience.
  • BASIC KNOWLEDGE OF COMPUTERS.
Benefits

The YMCA of Greater St Louis offers a comprehensive benefits package, including:

  • 403(b) Retirement Savings
  • Retirement fund of 12% per pay period after completing 1,000 hours of service during any two 12-month period
  • 20% Discount on tuition at Missouri Baptist University
  • Free individual membership to YMCA nationwide
  • Discounts on YMCA programs
  • Discounts on YMCA Childcare

We estimate the salary for this position to be around $45,000-$55,000 per year, depending on location and experience.


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