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Customer Service Ambassador

2 months ago

Tampa, Florida, United States Joyce Coleman - State Farm Agent Full time
Job Overview

As a valued member of the Joyce Coleman - State Farm Agent team, you will play a crucial role in building and maintaining strong relationships with customers in the community. Your primary objective will be to promote State Farm products, including auto, home, and life insurance, while providing exceptional customer service.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain relationships with customers, ensuring their needs are met and exceeded.
  • Insurance Product Promotion: Educate customers about State Farm products, highlighting the benefits and features of each policy.
  • Customer Service: Provide prompt, accurate, and friendly service to customers, addressing their inquiries and concerns in a timely manner.
Benefits
  • Group Life Insurance: Enjoy comprehensive group life insurance benefits as a valued member of the team.
  • Competitive Compensation: Receive a competitive salary, plus commission and bonus opportunities.
  • Profit Sharing: Participate in the agency's profit-sharing program, contributing to your financial growth and success.
  • Paid Time Off: Enjoy paid vacation and personal/sick days, allowing you to recharge and maintain a healthy work-life balance.
  • Valuable Experience: Gain valuable experience in the insurance industry, with opportunities for growth and advancement within the agency.
Requirements
  • People-Oriented: Possess excellent interpersonal skills, with a strong ability to build and maintain relationships with customers and colleagues.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Self-Motivated: Be a self-motivated individual, with a strong desire to succeed and contribute to the agency's success.
  • Detail-Oriented: Possess a high level of attention to detail, ensuring accuracy and precision in all aspects of your work.
  • Dedicated to Customer Service: Be committed to providing exceptional customer service, with a focus on meeting and exceeding customer expectations.
  • Ability to Learn: Demonstrate a willingness to learn and adapt to new computer functions and systems.
  • Team Player: Be a team player, with the ability to work collaboratively with colleagues to achieve common goals.
  • Multi-Tasking: Possess the ability to multi-task, with a strong capacity to handle multiple responsibilities and priorities.