Customer Service Ambassador
1 day ago
Viral Style is a leading e-commerce platform that empowers creators to bring their ideas to life. We're seeking a highly skilled Customer Service Representative to join our team and provide exceptional support to our customers.
**Job Summary:**
As a Customer Service Representative, you will be the first point of contact for customers who need assistance with their campaigns or purchases. You will be responsible for responding to customer inquiries in a timely and efficient manner, resolving issues, and providing a positive experience for our customers.
**Responsibilities:**
* Respond to customer emails and phone calls in a professional and courteous manner
* Resolve customer issues and concerns in a timely and efficient manner
* Escalate complex issues to supervisors as needed
* Provide excellent customer service and support to ensure customer satisfaction
**Requirements:**
* High school degree or equivalent
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Basic computer skills and proficiency in Microsoft Office Suite (or Google Docs/Sheets)
* Strong problem-solving skills and ability to think critically
**Benefits:**
* Fun and dynamic work environment
* Opportunities for growth and professional development
* Competitive compensation and benefits package
**About Us:**
Viral Style is a rapidly growing e-commerce platform that is passionate about empowering creators to bring their ideas to life. We're committed to providing exceptional customer service and support to our customers, and we're looking for talented individuals who share our vision.
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