Community Outreach Specialist

4 days ago


Hartford, Connecticut, United States The Village for Families & Children Full time
About the Role

We are seeking a highly skilled Mobility Mentor Coach to join our team at The Village for Families & Children.

In this role, you will be responsible for providing comprehensive services to clients, including linkage and navigation assistance, and identifying and accessing community resources.

The successful candidate will have a strong ability to communicate effectively with clients, referral sources, and internal stakeholders.

The role involves conducting baseline intake assessments, implementing service plans, and performing discharge service plans.

You will also be responsible for developing and maintaining collaborative relationships with referral sources and performing accurate and timely documentation and reporting functions.

Key Responsibilities
  • Provides linkage and navigation assistance for clients and their families/significant others so they can access all relevant community services
  • Helps clients and their families identify and access other Village clinical services/non-clinical services and/or other community resources
  • Maintains and updates service data to ensure accurate reporting, when required
  • Takes steps to ensure client engagement from referral through transfer/discharge from service
  • Conducts baseline Intake on all clients upon entering the program
  • Implements Service Plan with client on specific targeted goals to achieve while in program
  • Conducts client surveys/feedback on program
  • Implements service plan reviews with client every (6 months or as necessary)
  • Implements discharge service Plan and Client survey of program upon completion of program
  • Provides comprehensive, targeted coaching & case management services to clients
  • Completes all required documentation for client while in program (service plans, reviews, progress notes, required data)
  • Develops and maintains collaborative relationships with The Village Programs and other community agencies, organizations, and referral sources
  • Maintains effective, positive working relationships with referral sources
  • Performs accurate and timely completion of required documentation and reports, including entering client level data into database
  • Meets all standards for timeliness and accuracy in performing data and reporting functions, including communication with referral sources
Education and Experience

A High School diploma is required, with a Bachelor's Degree preferred. The ideal candidate will have excellent oral and written communication skills, the ability to work independently with minimal supervision, and familiarity with computer applications and software.

Cultural competence to serve diverse client populations is essential, with bilingual English/Spanish skills strongly preferred.

Salary Information

An estimated annual salary of $45,000 is associated with this position, considering the job requirements, company standards, and industry expectations.



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