Residential Operations Director

1 week ago


Minneapolis, Minnesota, United States Pinnacle Services Full time

About Pinnacle Services

Pinnacle Services is a community residential services provider dedicated to delivering high-quality support to individuals with intellectual, developmental, or behavioral disabilities. Our mission is centered around empowering our clients to achieve their full potential and live fulfilling lives.

Compensation Details:

We offer a competitive hourly wage of $19.25, providing a stable income for those passionate about human services and committed to making a difference in the lives of others.

Job Description:

The Residential Program Manager will oversee the day-to-day operations of one of our residential sites located in the Metro area. Key responsibilities include site operations management, program service delivery, medication administration, staff scheduling, quality assurance, direct care provision, and training supervision.

Required Skills and Qualifications:

  • At least one year of direct care experience working in a 245D licensed setting.
  • Previous supervisory experience.
  • Experience using Therap.
  • Meet one of the following DHS Program Coordinator Standards:
  1. possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
  2. possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
  3. possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or
  4. possess a minimum of 50 hours of education and training related to human services and disabilities; and
  5. possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.

Preferred Qualifications:

  • Three years of direct care experience in a 245D licensed setting.
  • Two years of supervisory experience in a 245D licensed setting.
  • Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy).
  • Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and Borderline Personality Disorder.

Locations Available:

  • South Minneapolis
  • New Hope
  • St Louis Park
  • Champlin


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