Retail Sales Supervisor

6 days ago


Toledo, Ohio, United States Barnes & Noble Education, Inc. Full time
About the Role

Barnes & Noble Education, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Supervisor. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth in our retail environment.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to our academic and co-curricular community, ensuring that customers receive a personalized and engaging experience.
  • Team Leadership: Lead and motivate a team of sales associates, providing guidance, coaching, and feedback to ensure they meet their sales targets and provide exceptional customer service.
  • Store Operations: Assist with the daily operation of the store, including managing inventory, processing sales transactions, and maintaining a clean and organized store environment.
  • Loss Prevention: Help enforce loss prevention procedures to minimize shrinkage and protect company assets.
  • Merchandising: Ensure that your area of responsibility is properly merchandised, maintaining a visually appealing and engaging store environment.
Requirements
  • Experience: 2+ years of experience in a retail setting, preferably in a supervisory or leadership role.
  • Education: High school diploma or equivalent preferred.
  • Skills: Excellent customer service and communication skills, basic reading, writing, and accounting skills, and strong interpersonal and problem-solving skills.
  • Availability: Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer

Barnes & Noble Education, Inc. offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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