Current jobs related to Client Engagement and Sales Supervisor - Toledo, Ohio - 24 Hour Fitness

  • Client Relationship Manager

    2 months ago

    Toledo, Ohio, United States Allied Universal Full time

    Become a part of Allied Universal Technology Services as a Client Relationship Manager and immerse yourself in a vibrant team atmosphere. In this role, you will take charge of sales initiatives, oversee current commercial clients, and explore new opportunities within the Electronic Security Integration sector. Your responsibilities will include employing...

  • Client Service Representative

    2 weeks ago

    Toledo, Ohio, United States Jackson Hewitt - 2362 Full time

    Job OverviewWe are seeking a skilled Client Service Associate to provide exceptional support to our clients in a welcoming and customer-focused environment.Key ResponsibilitiesEngage with clients to confirm appointments and provide essential supportDistribute marketing materials and keep clients engaged during wait timesFollow up with past and potential...

  • Fitness Enthusiast

    7 days ago

    Toledo, Ohio, United States Orange theory Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Part-Time Sales and Marketing Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, selling memberships, and participating in marketing and outreach events.Key Responsibilities:Provide...

  • Client Service Representative

    2 weeks ago

    Toledo, Ohio, United States Jackson Hewitt Full time

    BenefitsWe offer a comprehensive benefits package that includes:Company-sponsored events and activitiesEmployee discounts on products and servicesA flexible schedule to balance work and personal lifeWe're seeking a highly skilled and customer-focused individual to join our team as a Client Service Associate. As a key member of our team, you will be...

  • SAS Retail Sales Specialist

    7 days ago

    Toledo, Ohio, United States SAS Retail Services Full time

    Sales Performance and Customer EngagementAs a Retail Sales Specialist at SAS Retail Services, you will play a key role in driving sales growth and delivering exceptional customer experiences. Your primary responsibilities will include executing on client sales goals, increasing sales volume through promotional activity, and ensuring product visibility by...

  • Vans: Customer Engagement Specialist

    2 months ago

    Toledo, Ohio, United States VF Corporation Full time

    Sales Associate RoleObjective: To drive sales and enhance customer satisfaction through exceptional service.Customer-Centric Focus: Cultivate a shopping experience that prioritizes customer needs and preferences.Effective Selling Strategies: Utilize genuine interactions to apply proven sales techniques that resonate with customers.Store Presentation:...

  • Client Service Manager

    3 weeks ago

    Toledo, Ohio, United States Hylant Full time

    The OpportunityThe Client Service Manager plays a pivotal role in supporting the sales and service teams in delivering exceptional client experiences. This involves collaborating on client communication initiatives, presentations, and deliverables, as well as ensuring compliance and new client onboarding. The ideal candidate will be driven by a passion for...

  • Sales Representative

    4 weeks ago

    Toledo, Ohio, United States La-Z-Boy Home Furnishings and Decor Full time

    La-Z-Boy Sales Representative OpportunityWe are seeking a highly motivated and results-driven Sales Representative to join our team at La-Z-Boy Home Furnishings and Decor. As a Sales Representative, you will be responsible for creating sales and providing exceptional customer service to our clients.Key Responsibilities:Develop and maintain strong...

  • Retail Sales Associate

    2 weeks ago

    Toledo, Ohio, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key ResponsibilitiesProvide...

  • Client Service Representative

    4 weeks ago

    Toledo, Ohio, United States Jackson Hewitt Full time

    Client Service AssociateAt Jackson Hewitt, we're looking for a skilled Client Service Associate to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service to our clients.Key Responsibilities:Greet clients with a friendly and professional demeanorEngage with clients to share information about our services...

  • Sales Executive for Northwest Ohio Territory

    4 days ago

    Toledo, Ohio, United States City Wide Facility Solutions Full time

    Job OverviewCity Wide Facility Solutions is seeking a highly motivated Sales Executive to join our team in Northwest Ohio. As a Sales Executive, you will be responsible for the full sales cycle from lead generation to close, working closely with the operations and sales team to establish and nurture mutually profitable business relationships with...

  • Workforce Engagement Manager

    2 weeks ago

    Toledo, Ohio, United States Cornerstone Staffing Solutions - Corporate Recruitment Full time

    Job Title: Workforce Engagement ManagerCornerstone Staffing Solutions is seeking a highly skilled Workforce Engagement Manager to oversee daily operations of a large distribution center.Key Responsibilities:Coordinate employee schedules and ensure adequate coverage at all times.Perform employee check-ins and track attendance occurrences.Enforce workplace...

  • Client Relations Specialist

    2 months ago

    Toledo, Ohio, United States BEAST FASHION Full time

    Job OverviewWe are looking for a dedicated Client Relations Specialist to enhance our sales efforts. In this role, you will address customer inquiries and provide effective solutions to contribute to the company's growth.Key Responsibilities:Promote and sell our products and services to both new and existing clientsIdentify and reach out to potential...

  • Operations Supervisor

    2 weeks ago

    Toledo, Ohio, United States Schupan and Sons Full time

    Job Title: 2nd Shift Operations SupervisorAt Schupan and Sons, we are seeking a highly motivated and experienced Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our warehouse and distribution center.Key Responsibilities:Determine production schedules based on...

  • Front Desk Sales Representative

    2 weeks ago

    Toledo, Ohio, United States PCRK Group Full time

    Unlock Your Sales Potential with PCRK GroupAre you a motivated and results-driven individual looking to launch your sales career? Do you have a passion for delivering exceptional customer experiences and driving business growth? If so, we want to hear from you!About the RoleAs a Front Desk Sales Associate with PCRK Group, you will play a critical role in...

  • Part-Time Sales Representative Opportunity

    1 week ago

    Toledo, Ohio, United States EA Agency Symmetry Financial Group Full time

    Job OverviewAs a Sales Representative with EA Agency, you will have the opportunity to work in a remote, part-time capacity, with the potential to earn uncapped income through a 100% commission-based structure. Our company operates on a lead system, ensuring that you engage with clients who are genuinely interested in our services.Key ResponsibilitiesSet up...

  • Toolroom Supervisor

    4 weeks ago

    Toledo, Ohio, United States Synerfac Full time

    Job Title: 3rd Shift Toolroom SupervisorOur client, a premier metal stamping company with over 70 years of experience, is seeking a highly skilled 3rd Shift Toolroom Supervisor to join their team in Toledo, OH.Job Summary:The successful candidate will be responsible for supervising and coordinating the activities of the Tool & Die Department, planning and...

  • Backroom Supervisor Part-Time

    3 weeks ago

    Toledo, Ohio, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and organized Backroom Supervisor to join our team at TJ Maxx. As a Backroom Supervisor, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.Key...

  • Sales Engineer

    2 months ago

    Toledo, Ohio, United States Gables Search Group Full time

    Join Gables Search Group as a Sales Engineer specializing in Particle Analysis Solutions. In this pivotal role, you will spearhead business development initiatives in the realms of particle sizing, zeta potential, surface analysis, and porosity measurement within designated territories. Ideal candidates will be situated in key urban areas, enhancing...

  • Backroom Supervisor Full-Time Position

    2 weeks ago

    Toledo, Ohio, United States TJ Maxx Full time

    About the RoleWe are seeking a highly skilled and organized Backroom Supervisor to join our team at TJ Maxx. As a Backroom Supervisor, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.Key...

Client Engagement and Sales Supervisor

2 months ago

Toledo, Ohio, United States 24 Hour Fitness Full time
FULL-TIME

JOB SUMMARY


The Client Engagement and Sales Supervisor (CESS) is pivotal in ensuring that the facility provides an exceptional and comprehensive sales and service experience for all patrons and members. This role involves a dynamic approach to promoting memberships, fitness programs, and retail offerings.

The CESS is tasked with recruiting and nurturing skilled team members who foster relationships and effectively communicate the value of 24 Hour Fitness's products and services. A strong emphasis is placed on behaviors that enhance member acquisition and retention, alongside a proactive evaluation of processes and team performance.

The CESS is instrumental in driving successful interactions with both guests and members, while also achieving sales revenue objectives.

ESSENTIAL DUTIES & RESPONSIBILITIES

Leadership Excellence

Responsible for hiring, training, and promoting the continuous development of all Client Engagement and Sales team members.


Guides team members to deliver a full range of products and services tailored to meet the unique needs of each member.

Exemplifies relationship-building and product/service offerings, serving as a subject matter expert to assist all team members in delivering customized solutions and experiences.

Cultivates the skills of Client Engagement and Sales team members through ongoing assessment, feedback, and coaching.


Implements and supervises continuous training to ensure all team members provide outstanding service in a member-focused environment.

Regularly shares industry insights to enhance service offerings.

Oversees overall performance, engagement, and personnel matters for Client Engagement and Sales team members.

Manages the team schedule within budgeted hours to ensure sufficient coverage to meet member and guest needs.

Accountable for achieving departmental targets, including new member sales, fitness revenue, retail sales, and member retention.

Sales Management & Personal Sales


Leads all new sales initiatives within the facility, encompassing new member sales, electronic funds transfer (EFT), point of sale (POS) fitness packages, retail, and any facility-specific sales promotions.


Develops strategic business plans and reviews weekly sales metrics and facility statistics with management to identify potential revenue shortfalls and adjust team strategies accordingly.

Establishes monthly, weekly, and daily sales objectives for all Client Engagement and Sales team members.

Coordinates local marketing activities to drive business growth.

Generates new business through effective lead management.

Maintains up-to-date knowledge of marketing campaigns to effectively communicate with members and prospective members.

Ensures new members are onboarded with a tailored plan to help them achieve their health and wellness aspirations.

Consistently meets or surpasses personal and team sales targets.

Member Experience

Collaborates with management to deliver a premier, member-centric experience tailored to the needs of guests and members.

Leads by example to maintain a clean, welcoming, and well-kept facility for all members and guests.


Partners with the Personal Training team to implement company fitness initiatives aimed at enhancing the overall member experience and achieving financial targets.

Engages members through various fitness offerings, including personal training, group exercise classes, and digital content.

Addresses member inquiries, concerns, and complaints professionally, adhering to corporate and facility guidelines.

ORGANIZATION RELATIONSHIPS
The CESS reports directly to management. All Client Engagement Experts and Client Engagement Associates report to the Client Engagement and Sales Supervisor.

QUALIFICATIONS
Knowledge, Skills & Abilities

Demonstrates positive and effective leadership, including the ability to motivate, coach, and communicate with diverse groups.

Possesses a strong member-centric focus and is comfortable engaging with members in person.

Responds professionally to inquiries from guests, members, and team members.

Exhibits strong organizational skills to manage and prioritize multiple tasks.

Minimum Educational Level/Certifications

High School Diploma or GED required.

Bachelor's Degree preferred.

Current CPR and AED certification from an approved organization.

Minimum Work Experience and Qualifications

Prior management experience in the service sales industry, leading teams of 4-10 employees preferred.

1-2 years of experience in service sales preferred.

Experience in the fitness industry preferred.

Physical Demands/Environmental Conditions

Ability to work in an office environment; move throughout the facility.

Occasionally required to demonstrate or explain proper physical fitness activities, techniques, and procedures.

Ability to communicate effectively with members.

Ability to access and operate company computer systems, including document preparation and data entry.

Regular exposure to moving mechanical parts.

Ability to work a varied schedule to meet business needs, including extended workdays, weekends, and holidays.

Able to work in a loud environment.

Travel Requirement

Availability to travel occasionally for training and meetings.

DISCLAIMER:
This job description is intended to outline the general job functions and requirements for this position. It is not an exhaustive list of all qualifications, responsibilities, duties, and skills required. The company reserves the right to modify, add, or remove duties as necessary.

Benefits Summary


The company offers benefit programs designed to meet the diverse needs of all team members, including health coverage and company-paid benefits such as group life and accident insurance.

Eligibility requirements for each plan are based on position, hire date, and average hours worked. Benefit-eligible team members may also accrue vacation hours. All team members and their eligible dependents receive a complimentary membership.


Compensation Summary
All Employees:

Free Club Membership, Employee Assistance Program (EAP), Basic Group Life and AD&D Insurance, and 401k Savings and Investment Plan.


Employees averaging 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).

Actual offers may vary based on location, work experience, and/or education.

Pay Range:
$24.84

FUNCTIONAL GROUP Club Management