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Customer Service Representative

2 months ago

Salem, Oregon, United States Ingredion Incorporated Full time
Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Respond to customer inquiries via phone or email to resolve issues and provide solutions.
  • Maintain accurate records of customer interactions and orders in our system.
  • Coordinate with internal teams to ensure timely and accurate fulfillment of customer orders.
  • Review and process customer shipments to ensure timely invoicing.
  • Ensure customer pricing is accurate and up-to-date.
  • Communicate effectively with customers and internal teams to resolve issues and meet customer needs.
  • Meet productivity and accuracy standards while working in a team environment.

Requirements:
  • Associate's degree or equivalent experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in MS Office and ability to learn new software systems.
  • Ability to speak, read, write, and comprehend English.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Ingredion Incorporated is an Equal Opportunity Employer:
We are committed to creating a diverse and inclusive workplace that values and respects all employees. We do not discriminate based on race, color, religion, age, gender, gender identity, national origin, disability, or any other protected classification.