Intake Coordinator Specialist

5 days ago


Harrisburg, Pennsylvania, United States Penn State College of Medicine Full time
Job Summary:

We are seeking a highly organized and compassionate Intake Coordinator to join our Admissions Department. In this role, you will be the first point of contact for individuals seeking behavioral health services, ensuring they receive the appropriate care based on their needs. Your ability to communicate effectively and work both independently and collaboratively will be key to your success.

Key Responsibilities:
  • Provide exceptional customer service to patients and families
  • Coordinate patient intake and admissions processes
  • Collaborate with multidisciplinary teams to ensure seamless care transitions
  • Maintain accurate and up-to-date records and reports

Requirements:
  • Associate's degree or equivalent experience
  • Two years of relevant experience in a behavioral health setting
  • Act 31 training completion required within 45 days of hire

Preferred Qualifications:
  • Bachelor's degree
  • Minimum two years' experience in a behavioral health setting

Why Penn State Health?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a Total Rewards Program that highlights a few of the many additional offerings below:
  • Be Well with Employee Wellness Programs and Fitness Discounts
  • Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave
  • Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection
  • Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program
  • Be Supported by the HR Solution Center, Learning and Organizational Development, and Virtual Benefits Orientation

Why Penn State Health PPI?

Pennsylvania Psychiatric Institute (PPI) is central Pennsylvania's leader in healing people with psychiatric and substance use disorders to achieve and maintain stability in their daily lives. A comprehensive team of specialists provides sensitive, compassionate care for children, adolescents, and adults through personalized treatment plans that meet unique patient needs. Located in Harrisburg, Pennsylvania, PPI has a modern 89-bed, inpatient facility at its Polyclinic campus and two convenient locations offering outpatient services.
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