Customer Service Account Specialist

5 days ago


Diamond Bar, California, United States Niagara Bottling Full time
Job Summary

We are seeking a highly skilled Customer Service Account Specialist to join our team at Niagara Bottling. The successful candidate will be responsible for providing exceptional customer service and support to internal and external customers.

Key Responsibilities
  • Customer Service: Provide timely and effective support to customers, resolving issues and concerns in a professional and courteous manner.
  • Account Management: Manage multiple customer accounts, ensuring that all orders and delivery issues are resolved promptly and efficiently.
  • Communication: Communicate effectively with customers, internal teams, and external partners to ensure seamless execution of customer requests.
  • Problem-Solving: Analyze and resolve complex customer issues, often requiring creative problem-solving and negotiation skills.
  • Process Improvement: Identify opportunities for process improvements and implement changes to enhance customer satisfaction and operational efficiency.
Requirements
  • Education: Associate's degree or equivalent work experience.
  • Experience: 0-2 years of experience in a field or similar manufacturing environment, with a focus on customer service and account management.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
Competencies
  • Lead Like an Owner: Demonstrates a customer-centric approach, prioritizing customer satisfaction and safety above all else.
  • InnovACT: Continuously seeks opportunities for process improvements and innovation, driving business growth and customer satisfaction.
  • Find a Way: Employs a proactive approach to problem-solving, seeking solutions rather than placing blame.
  • Empowered to be Great: Demonstrates a growth mindset, seeking opportunities for development and continuous improvement.
Benefits

We offer a competitive compensation package, including a salary range of $68,000 - $88,874.50 per year, as well as opportunities for professional growth and development.



  • Diamond Bar, California, United States Call the Car Full time

    Job OverviewPosition: Advanced Support Group SpecialistRole Summary: The Advanced Support Group Specialist plays a crucial role in enhancing customer service operations under the guidance of the Call Center Manager. This position is dedicated to executing specialized tasks that bolster the company's customer service initiatives.Key Responsibilities:...


  • Diamond Bar, California, United States Call the Car Full time

    Job Title: Customer Service Representative - Advanced Support SpecialistJob Summary:Call the Car is seeking a highly skilled Customer Service Representative - Advanced Support Specialist to join our team. As an Advanced Support Specialist, you will play a critical role in supporting our customer service activities by performing specialized functions and...


  • Diamond Bar, California, United States Call the Car Full time

    Job Title: Advanced Support SpecialistJob Summary:Call the Car is seeking a highly skilled Advanced Support Specialist to join our team. As an Advanced Support Specialist, you will play a critical role in supporting our customer service activities by performing specialized functions and various other tasks as assigned by management.Key Responsibilities:Bus...


  • Diamond Bar, California, United States Call the Car Full time

    Job OverviewPosition: Advanced Support Group SpecialistRole Summary: The Advanced Support Group Specialist plays a crucial role in enhancing the customer service experience within the organization. This position operates under the guidance of the Call Center Manager and is tasked with executing specialized functions to support the overall customer service...


  • Diamond Bar, California, United States Call the Car Full time

    Job OverviewPosition: Advanced Support Group SpecialistRole Summary: The Advanced Support Group Specialist plays a crucial role in enhancing the customer service experience by executing specialized tasks under the guidance of the Call Center Manager. This position is integral to ensuring that customer inquiries and needs are addressed efficiently and...


  • Diamond Bar, California, United States Call the Car Full time

    Job Overview:Under the guidance of the Director of Customer Service, the Customer Service Center Supervisor is tasked with overseeing and directing all facets of an inbound customer service center. This role involves the implementation and evaluation of contact center protocols and policies to ensure customers receive exceptional and efficient service. This...


  • Diamond Bar, California, United States Call the Car Full time

    Job Overview:Under the guidance of the Director of Customer Service, the Customer Service Operations Leader is tasked with overseeing and directing all facets of an inbound customer service center. This role involves the establishment and evaluation of contact center protocols and policies to ensure that customers receive exceptional and efficient service....


  • Diamond Bar, California, United States Circle K Stores, Inc. Full time

    About Circle K Stores, Inc.We are a leading retail company seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide customer service and support to customers in a fast-paced...


  • Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.Key...


  • Diamond Bar, California, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...


  • Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time

    Position OverviewAre you a personable individual with a passion for customer service? Do you thrive in environments where you interact with clients? If so, a position with Peggy Langin - State Farm Agent may be the right fit for you. Our agents exclusively promote State Farm's insurance and financial service offerings.Key ResponsibilitiesBuild and maintain...


  • Diamond Bar, California, United States AAA - The Automobile Club Full time

    Customer Service AssociateWe are seeking a dedicated individual who excels in a dynamic sales and service atmosphere.Key Responsibilities:Provide exceptional service to our members.Engage with customers regarding a variety of AAA products and services.Receive comprehensive training to enhance your confidence in member interactions.This role is essential in...


  • Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time

    Position OverviewAre you a personable individual with a passion for assisting others? Do you thrive in a dynamic environment? If so, a position with Peggy Langin - State Farm Agent may be the ideal fit for you. Our agency specializes in offering State Farm insurance and financial service products.Key ResponsibilitiesBuild and maintain customer relationships,...


  • Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time

    Position OverviewAre you a friendly and service-oriented individual? Do you thrive in engaging with clients? If so, a role with Peggy Langin - State Farm Agent could be an excellent fit for you. Our agents exclusively promote State Farm insurance and financial service offerings.Key ResponsibilitiesBuild and maintain customer relationships while providing...


  • Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Peggy Langin - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our clients. If you are a people-oriented individual with excellent communication skills and a passion for marketing products and services, this may be the perfect opportunity for you.Key...


  • Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Peggy Langin - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our clients. If you are a people-oriented individual with excellent communication skills and a passion for helping others, this may be the perfect opportunity for you.Key...


  • Diamond Bar, California, United States Roth Staffing Companies Full time

    Dispatcher/ Customer Service Rep Location: Diamond Bar Pay Rate: $20/hr Schedule: Training is Mon-Fri, but once training is over, must be flexible for a 1st , 2nd, or 3rd shift. Temp To HireJob Description:Inbound/outbound calls, scheduling trips with vendors and vehicles.Essentially, want candidates with customer service experience/call center...

  • Account Associate

    4 days ago


    Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Account Associate, you will play a critical role in establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.Key ResponsibilitiesCustomer Relationship BuildingEstablish...


  • Diamond Bar, California, United States Call the Car Full time

    Job OverviewPOSITION SUMMARY: The Lead Customer Service Operations Manager will be instrumental in defining and implementing our customer service initiatives at Call The Car. This position will supervise a team of committed customer service representatives and manage all facets of both internal and external customer support, ensuring that our clientele...


  • Diamond Bar, California, United States Call the Car Full time

    Job OverviewPOSITION SUMMARY: The Lead Customer Service Operations Manager will be instrumental in defining and implementing our customer service initiatives across Call The Car. This position will supervise a team of committed customer service professionals and manage all facets of both internal and external customer assistance, ensuring that our clientele...