Hotel Operations Coordinator

3 days ago


Santa Barbara, California, United States Quorum Hotels Full time

Job Summary: We are seeking a highly motivated Hotel Operations Coordinator to join our team. This full-time position offers a competitive hourly rate of $18/hour and provides opportunities for professional growth and development.

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Responsibilities: As a Hotel Operations Coordinator, you will be responsible for ensuring seamless operations at the front desk, providing exceptional customer service to our guests, and working collaboratively with fellow employees and other departments to achieve hotel goals. Your primary responsibilities will include:

  • Greeting and registering guests in a friendly and efficient manner
  • Making and modifying reservations, as well as answering guest inquiries about hotel services and facilities
  • Handling requests for information, mail, and messages in an efficient and courteous manner
  • Ensuring proper operation of the telephone switchboard and maintaining excellent telephone etiquette
  • Establishing and maintaining good communication and teamwork with fellow employees and other departments within the hotel

Requirements: To be successful in this role, you must possess excellent communication and interpersonal skills, a positive attitude, and the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in a hotel or related field is preferred.



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