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Cybersecurity Operations Analyst IV

2 months ago

Farmington, West Virginia, United States Volt Full time

Volt is currently seeking a Cybersecurity Operations Analyst IV

As a Cybersecurity Operations Analyst IV – Your responsibilities will include:

Security Clearance: Top Secret (Minimum fully adjudicated Secret and Interim Top-Secret clearance)

ESSENTIAL QUALIFICATIONS (MUST HAVES)

Education: Bachelor’s degree with 4 – 8 years of relevant experience OR Master’s degree with 2 – 6 years of relevant experience

Key Responsibilities:
  • Support the Cybersecurity Center contract as part of the Security Engineering and Operations (SE&O) team.
  • Manage infrastructure and security tools for the Cybersecurity Center, assisting multiple Trusted Internet Connection Access Provider (TICAP) sites.
Main Duties:
  • Facilitate Service Management processes to ensure prompt incident response and collaborate with engineering teams for service restoration of critical cybersecurity functions.
  • Independently manage requests for approved services, tracking all request data to ensure customer satisfaction and monitoring request status until resolution.
  • Create incident tickets upon receiving reports of service outages, conduct triage, and take necessary actions to restore services. Collaborate with engineering teams for timely ticket resolution.
  • Work alongside engineering teams and the Information Systems Security Officer to enhance processes and improve incident response times while ensuring compliance with security guidelines.
Basic Qualifications:
  • Bachelor’s degree with 4 – 8 years of relevant experience or Master’s degree with 2 – 6 years of relevant experience.
  • Degree in science, technology, engineering, or a related field.
  • Strong interest in cybersecurity and the engineering of tools for cybersecurity operations.
  • Fundamental understanding of networking, virtualization, server, and desktop maintenance.
  • Aptitude for analyzing data from various sources.
  • Excellent written and verbal communication skills, capable of documenting and conveying the status of requests and incident responses.
  • Current active DOD Secret or Top-Secret clearance.
Preferred Qualifications:
  • Experience with Red Hat Linux and Windows systems, including server operations and maintenance.
  • Background in helpdesk support.
  • Experience as an analyst or engineer in a Security Operations Center.
  • Familiarity with Next Generation Firewall Features (Application aware filtering, DNS, IPS, Web filtering, SSL Inspection).
  • Experience with automation tools such as Net brain, Ansible, XSOAR, Forti manager, Panorama.
  • Knowledge of managing SSL and IPSEC VPN clients and site-to-site VPNs.
  • Experience with Zero Trust Network Access (ZTNA) preferred.
  • Familiarity with Fortinet and Palo Alto products.
This is a Contract opportunity.
Contract Duration: 6 months – Potential for Full-Time Conversion
Compensation: $50-55/hr

Benefits: Volt provides benefits (subject to eligibility) including health, dental, vision, term life, short-term disability, AD&D, 401(k), sick leave, and other paid leave types as mandated by law, along with an Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and strictly prohibits any form of unlawful discrimination and harassment. Volt is dedicated to the principle of equal employment opportunity for all employees and aims to provide a work environment free from discrimination and harassment based on race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.