Operations Coordinator

5 days ago


Sioux City, Iowa, United States Associated Healthcare Credit Union Full time
Job Summary

We are seeking a highly skilled Operations Coordinator to join our team at Associated Healthcare Credit Union. As an Operations Coordinator, you will be responsible for managing the day-to-day activities of our accounting and card services systems.

Key Responsibilities
  1. Transaction Processing: Responsible for the completion of daily tasks such as posting and balancing all electronic transactions, including ACH, ATM, Share Draft, Share Draft Returns, Wires, card entries, loan servicing entries, and any adjustments or suspense items.
  2. EFT Transaction Processing: Process and correct all EFT transactions transmitted daily from the Federal Reserve.
  3. Debit Card Management: Process and monitor debit card fraud and disputes.
  4. Accounting and Journaling: Balance and journalize all necessary transactions with the miscellaneous clearing accounts.
  5. Member Support: Research and resolve member inquiries regarding account statements, disputes, and monetary adjustments, as well as ATM discrepancies. Adjust members' accounts in the event of a customer input error and communicate the adjustment with the member.
  6. Month-End Processing: Assist with month-end processing.
  7. Audit and Examination Support: Assist with audits and examinations.
Requirements

The successful candidate will have the following qualifications:

  • Back-Office Operations Experience: Back-office operations and knowledge of accounting systems within the financial industry.
  • Strong Communication Skills: Strong communication skills (written, personal, and presentation) along with attention to detail.
  • Accuracy and Attention to Detail: Maintains a high standard of accuracy. Is thorough, complete, neat, and professional in all documents, system input, and correspondence.
  • Technical Skills: Expanded knowledge of Word and Excel, and other computer applications. Continuous learning while participating in internal and external training and course work.
Benefits

Associated Healthcare Credit Union offers an excellent benefit package, including health insurance, dental insurance, life and disability insurance, paid holidays, PTO, 401k with match, and profit sharing, as well as paid parking. This is a weekday position.



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