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Student Enrollment Coordinator

2 months ago

Rockville, Maryland, United States CMT Services Inc Full time
Job Overview

Salary: $15.65

About CMT Services, Inc.:

CMT Services, Inc. is a vibrant and expanding small enterprise dedicated to supporting various government agencies at the Federal, State, and Local levels. As a SBA-certified HUBZone and Woman Owned Small Business (WOSB), we are committed to delivering exceptional, professional services that align with the missions and strategic objectives of our clients. Upholding our core values of Integrity & Commitment, CMT aims to consistently provide top-notch services to our customers by leveraging best practices from our team of industry experts, ensuring not only the success of our clients but also establishing CMT Services as their trusted partner.

Key Responsibilities:

  • Gather, organize, and assess information from diverse sources to provide guidance to students, parents, and the public regarding college-wide activities, courses, programs, and services.
  • Serve as the initial point of contact for the college, evaluate student inquiries, determine solutions, and guide students through appropriate action steps.
  • Build and maintain a comprehensive understanding of college programs, services, and activities, particularly those associated with student onboarding and enrollment.
  • Support students throughout the onboarding and enrollment processes, including admissions, assessment/placement requirements, advising, enrollment, and financial aid.
  • Assist students in navigating the College website and all functionalities of the student portal.
  • Proactively identify and define student challenges, troubleshoot issues, and offer recommendations to enhance organizational performance.
  • Represent the unit in meetings as assigned.
  • Conduct data entry and analysis, and engage in student outreach initiatives, such as calling campaigns.
  • Review and process requests related to holds and credit hour limits, ensuring information security and accuracy.
  • Coordinate and record incoming test scores for prospective students as necessary.
  • Manage applications for admissions to the College and other related functions, taking steps to prevent and resolve duplicate student records.
  • Collect, review, and verify incoming documents for completeness and accuracy, and scan/store documents according to established Federal, State, and College guidelines.
  • Handle correspondence (mail, email, phone), including creating written communications to internal and external stakeholders.
  • Perform additional duties as assigned.

Qualifications:

  • 1 to 2 years of experience in admissions, registration, or an enrollment office at a college or university, including direct experience.
  • Proficient in using personal computers and software applications, including Microsoft Office Suite.
  • Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.