Patient Care Coordinator

1 week ago

Bellevue, Washington, United States EvergreenHealth Full time
Job Summary

The Patient Navigator is a key role in facilitating access to healthcare services for our community. As a Patient Navigator, you will be responsible for educating and promoting health-related services to potential clients and patients through various channels, including telephone, mail, and email. You will also facilitate physician referrals, services, and class registration for EvergreenHealth and its affiliated business contracts.

Key Responsibilities
  • Provide education and promotion of health-related services to the community and potential clients/patients
  • Facilitate physician referrals, services, and class registration for EvergreenHealth and its affiliated business contracts
  • May serve as a healthcare information representative for unique service-line programs affiliated with EvergreenHealth
  • Perform other duties as assigned
Requirements
  • High school graduate or equivalent
  • One (1) year of recent experience in customer service, preferably in the healthcare service industry or healthcare insurance industry
  • Ability to problem solve and retain composure in stressful situations
  • Detail oriented and organized
  • Multitasks and processes work efficiently and with a high degree of accuracy
Desired Qualifications
  • Knowledge of EvergreenHealth hospital district and community resources
  • One (1) year of call center experience
Benefits

At EvergreenHealth, we offer a comprehensive suite of benefits and resources to support our employees' well-being and career growth. These include medical, vision, and dental insurance, on-demand virtual healthcare, health savings accounts, flexible spending accounts, life and disability insurance, retirement plans, tuition assistance, and more.

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