Vacation Experience Associate
6 days ago
We are the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
At Travel + Leisure Co., we deliver exceptional experiences for millions of travelers worldwide. Our dedicated associates help us achieve our mission to put the world on vacation. Innovation and growth keep our work interesting and fun.
What We Offer
As a Guest Services Associate at Travel + Leisure Co., you will have the opportunity to make a meaningful impact in the lives of our guests. You will provide warm welcomes, excellent service, and contagious smiles that make our guests' vacations unforgettable. Your friendly demeanor and ability to solve problems will make you an invaluable asset to our team.
Job Description
The hourly rate for this role is $17.00. You will be responsible for guiding guests through the registration process, issuing unit keys, and providing information about the resort and area attractions. You will also process cash and credit card transactions, balance cash receipts, and complete other cashier/money handling responsibilities. Additionally, you will reserve and confirm reservations for individuals and/or groups, provide room rate quotes, and respond to guest inquiries and concerns as quickly and completely as possible.
Required Skills and Qualifications
To succeed in this role, you must have excellent communication skills, the ability to read, write, and understand English, and basic math skills and knowledge of proper cash handling procedures. You must also be able to multitask and work in a fast-paced environment, with strong attention to detail and organization skills. Basic computer and office skills are required, and you must have a professional appearance and a positive, can-do attitude.
Benefits
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. These benefits include medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, and holidays. We also offer a 401(k) plan with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, and Employee Assistance Program. We strive to create an inclusive environment where our associates feel valued and supported.
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