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Executive Director of Operations

2 months ago

Alexandria, Kentucky, United States WhiteWater Express Car Wash Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our team at WhiteWater Express Car Wash. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our car wash facility, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Leadership and Team Management: Foster a positive and productive work environment, leading by example and empowering your team to achieve their full potential.
  • Customer Service: Ensure that every customer interaction is exceptional, responding promptly to customer inquiries and resolving any issues in a timely and professional manner.
  • Operations Management: Oversee the efficient operation of our car wash facility, including managing staff, inventory, and equipment.
  • Business Development: Identify opportunities to drive business growth, develop and implement strategies to increase revenue and improve customer satisfaction.
Requirements
  • Leadership Experience: Proven track record of leading high-performing teams and driving business results.
  • Customer Service: Excellent customer service skills, with the ability to resolve conflicts and provide exceptional service.
  • Operations Management: Strong operational management skills, with the ability to manage multiple priorities and deadlines.
  • Business Acumen: Strong business acumen, with the ability to analyze data and make informed decisions.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure, reflecting your value to our organization.
  • Benefits Package: A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on helping you achieve your career goals.