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Retail Operations Supervisor

2 months ago

New Orleans, Louisiana, United States Elements Imaging Full time
Retail Operations Supervisor - Elements Imaging

Join the Excitement. Create Lasting Memories.

ENVISION new experiences
CRAFT genuine memories
MOTIVATE guests to engage

At Elements Imaging, we specialize in capturing unforgettable moments for visitors at some of the most renowned attractions nationwide. Our commitment to delivering outstanding and genuine experiences with every guest interaction is the foundation of our mission.

Imagine being part of a vibrant team where you will connect with individuals from diverse backgrounds.

We are seeking a dynamic and enthusiastic individual to assist in leading our Imaging Experience team in capturing unique memories at one of the premier attractions. As the Retail Operations Supervisor, you will play a crucial role in guiding the team in photographing guests and offering tailored photo packages at the conclusion of their visit. If you are driven by success and excel in a guest-focused environment, this opportunity is for you. No prior photography experience is required; we provide comprehensive training.

You will thrive in the Photo Experience Team if you:
  • Enjoy engaging and connecting with others
  • Value teamwork and collaboration
  • Take pleasure in making people smile and creating memorable experiences
  • Are results-oriented
  • Take pride in your contributions
  • Can think quickly and adapt to changing situations
  • Enjoy a dynamic and fast-paced work environment
Benefits for you:
  • Competitive compensation, $18-20 / hour (plus bonuses)
  • Opportunities for professional growth and leadership development
  • Training in guest service and photography
  • Discounted access to the attraction
As the Retail Operations Supervisor, your responsibilities will include:
  • Inspiring, supporting, and assisting in managing a team to meet revenue targets in a dynamic setting
  • Overseeing all facets of operating a photo retail business, including guest relations, operations, hiring & training, data analysis, client engagement, and business administration
  • Collaborating with the management team to set current and future objectives, strategies, and policies
  • Analyzing and interpreting data and reports to enhance performance
  • Responding to inquiries and/or complaints with confidentiality and efficiency
  • Communicating effectively with staff, clients, and leadership
  • Understanding the essential functions of the capture/production/retail roles and performing these functions as needed (training will be provided)
  • Establishing clear communication methods throughout the organization
  • Completing daily, monthly, and other reporting tasks
  • Assisting in scheduling and business administration to ensure smooth operations
  • Providing an exceptional experience for guests and representing our client's brand with excellence
Qualifications:
  • 2 years of experience in retail or customer service management (hospitality experience is a plus)
  • A positive and results-driven mindset
  • Strong leadership, interpersonal, and organizational abilities
  • Quick-thinking and adept at multitasking
  • Experience in motivating and coaching teams in a fast-paced environment
  • Excellent written and verbal communication skills to interact with staff professionally
  • Ability to build strong relationships with team members and clients
  • Minimum High School diploma or GED
Additional Requirements:
  • Availability to work evenings, holidays, and weekends
  • Authorization to work in the U.S.
  • Background check required
  • **Immediate Hiring Available**
Prepare for your next adventure

An Equal Opportunity Employer
We are committed to providing equal opportunities and do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. Our selection decisions are based solely on job-related factors.