Hotel Guest Experience Coordinator

4 weeks ago


Marlborough, Massachusetts, United States Buffalo Lodging Associates Full time
Salary and Benefits

The estimated salary for this role is $35,000 - $45,000 per year, depending on experience. We offer a competitive benefits package, including paid weekly, medical, dental, and vision insurance, 401(k) retirement savings plan, paid vacation and sick time, paid holidays, tuition reimbursement, flexible spending account, company-paid life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hotel discounts, wellness programs, monthly employee appreciation activities, learning and development opportunities, and employee referral program.


  • Hotel Receptionist

    3 weeks ago


    Marlborough, Massachusetts, United States True North Hotel Group Inc Full time

    We're looking for a dedicated Night Auditor to join our team at Hyatt Place in Marlborough, MA.Expected salary range: $55,000 - $65,000 per year.Job SummaryThis position involves serving as the primary point of contact for guests during late-night hours, handling front desk duties, and maintaining the lobby area.Serve as the main point of contact for all...

  • Hotel Receptionist

    3 weeks ago


    Marlborough, Massachusetts, United States True North Hotel Group Inc Full time

    Job OverviewAs a Front Desk Associate at True North Hotel Group Inc in Marlborough, MA, you will be responsible for delivering exceptional guest experiences. We offer competitive compensation and benefits.


  • Marlborough, Massachusetts, United States True North Hotel Group Inc Full time

    Job ResponsibilitiesThis position involves a range of tasks, including:Welcoming guests and checking them into their rooms.Responding to phone calls, messages, and guest inquiries.Maintaining accurate records and performing administrative duties.Providing support with dining, entertainment, and transportation reservations.If you possess excellent...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    Job Summary: We are seeking a seasoned Hotel Supervisory Role professional to join our team at the Hampton Inn Marlborough. As a key member of our front office team, you will be responsible for overseeing guest services and front office operations, while providing support to our management team.Estimated Salary: $60,000 - $75,000 per yearKey...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    Job Overview: Buffalo Lodging Associates is seeking a highly skilled Guest Services Manager to join our team at the Hampton Inn Marlborough. As a key member of our front office team, you will be responsible for ensuring superior service and fostering a positive work environment.Estimated Salary: $55,000 - $70,000 per yearKey Responsibilities:Supervise front...


  • Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    Pyramid Global Hospitality: A Leader in Hotel ExcellenceWe are seeking a highly skilled Night Auditor to join our team at Embassy Suites by Hilton Boston Marlborough. This individual will play a critical role in ensuring the smooth operation of our hotel during overnight hours.Job Description:Financial Duties:Balancing daily revenue and expenses with...


  • Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, people come first. We value our employees and are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and building meaningful...


  • Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    Company OverviewPyramid Global Hospitality is a leading hospitality company that values its employees and prioritizes creating a supportive work environment. With over 230 properties worldwide, we offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to a People First culture is...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates Full time

    About the CompanyBuffalo Lodging Associates is a hotel management company based in Canton, MA, founded in 1996. With over 50 hotels in its portfolio, we have partnered with reputable hotel brands like Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International. Our mission is to provide best-in-class hospitality...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    About the RoleThe Front Office Supervisor plays a vital role in maintaining the highest standards of customer satisfaction, operational efficiency, and team performance. This position requires a strong focus on leadership, communication, and problem-solving skills.Key Responsibilities:Oversee front office operations, ensuring seamless check-in/check-out...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    Job Title: Front Office Operations CoordinatorAbout Us: Buffalo Lodging Associates, LLC is a hotel management company based in Canton, MA, with a strong focus on true hospitality and operational excellence.Estimated Salary: $50,000 - $65,000 per yearJob Description:We are seeking an experienced Front Office Operations Coordinator to join our team at the...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates Full time

    OverviewBuffalo Lodging Associates is a leading hotel management company that values true hospitality. We are dedicated to delivering exceptional guest experiences and operational excellence through our commitment to excellence, passion, integrity, and inclusivity.We are currently seeking a highly motivated and organized individual to fill the role of Front...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    Company Culture and BenefitsBuffalo Lodging Associates, LLC values its employees as its most important assets. We offer a comprehensive benefits package, including competitive compensation, paid time off, medical, dental, and vision insurance, 401(k) retirement plan, tuition reimbursement, and professional development opportunities.We Offer:Paid weekly...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    Hotel Sales ProfessionalBuffalo Lodging Associates, LLC is seeking a highly motivated Hotel Sales Professional to join our team. In this role, you will be responsible for developing and executing sales strategies to meet or exceed planned revenue objectives. Your primary focus will be on generating revenue through public relations, advertising, sales...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    About UsBuffalo Lodging Associates, LLC is a respected hotel management company dedicated to delivering outstanding service and creating memorable experiences for our guests. As a leader in the hospitality industry, we are constantly evolving and innovating to stay ahead of the curve.We believe in empowering our associates to grow professionally and...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates Full time

    Job SummaryProvide superior service to all guests as the face of the hotel.Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system.Handles cash, credit card information and goods at the property.RequirementsComputer knowledge including intranet, Property management system,...


  • Marlborough, Massachusetts, United States True North Hotel Group Inc Full time

    We are seeking a Night Auditor to join our team at True North Hotel Group Inc in Marlborough, MA.Estimated salary: $50,000 - $60,000 per year.About the RoleThe Night Auditor will be responsible for serving as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am.Reporting and front desk clerical duties including assistance...


  • Marlborough, Massachusetts, United States True North Hotel Group Inc Full time

    Guest Services Expert\We are seeking a skilled Front Desk Associate to join our team at the Hyatt Place in Marlborough, MA.\Key Responsibilities:\\Greet and check-in guests, issuing room keys and providing directions.\Address guest inquiries and concerns via phone or in-person.\Provide exceptional customer service to ensure a positive guest...


  • Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    Why Choose UsWe pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match, and lucrative bonus programs. We're looking for talented individuals who have a genuine passion for service. If you're someone who wants to make a difference, we'd love to hear from you!Key...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    About the CompanyBuffalo Lodging Associates, LLC is a dynamic and growing hotel management company with a strong commitment to excellence. We offer a unique opportunity for talented individuals to join our team and contribute to our success.Estimated Salary: $70,000 - $90,000 per yearJob SummaryThe Sales Director will be responsible for driving revenue...