Retail Customer Service Representative

3 weeks ago


Ankeny, Iowa, United States Sam's Club Full time

Job Summary:

We are seeking a skilled and friendly Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate cash registers and process transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the front-end area, by sweeping, zoning, and arranging merchandise.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Collaborate with colleagues to achieve sales goals and provide support as needed.

Requirements:

  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods and move frequently throughout the store.

What We Offer:

  • Competitive hourly wage and performance-based bonus awards.
  • Opportunities for career growth and advancement within the company.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • Paid time off and holidays.
  • Discounts on merchandise and services.

Sam's Club is an Equal Opportunity Employer:

We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees. We welcome applications from qualified candidates of all backgrounds and perspectives.



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