Customer Service Retail Associate

1 day ago


Ankeny, Iowa, United States Duluth Trading Company Full time

Job Summary: We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Duluth Trading Company. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, developing product knowledge, and maintaining a positive and engaging store environment.

Key Responsibilities:

  • Provide friendly and solution-oriented service to customers, answering questions and resolving issues in a timely and professional manner.
  • Develop comprehensive product knowledge to effectively communicate sales and promotions to customers.
  • Assist in receiving, processing, and replenishing merchandise, maintaining a clean and organized store environment.
  • Maintain merchandising and presentation standards on the sales floor, ensuring a visually appealing and engaging shopping experience.
  • Accurately and efficiently process register transactions, handling customer payments and returns.

Requirements:

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work in a fast-paced retail environment, with a focus on providing exceptional customer service.

Benefits:

  • 40% employee merchandise discount.
  • 401K program with company match.
  • Employee stock purchase plan.

Compensation: $/hour

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.



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