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Technical Writer
1 month ago
Cognitive Medical Systems Inc. is seeking a skilled Technical Writer to support the Cognitive Program and Project Manager in preparing deliverables for Government PMs. The ideal candidate will have a strong background in documenting technical content, including specifications, product procedures, and user guides.
- Establish a strong working relationship with the primary customer and collaborate effectively on all deliverables.
- Support a cross-functional team for the VA, perform detailed quality assurance functions for various deliverables, and address technical format and alignment challenges.
- Complete timely and accurate reviews and revisions/technical editing of documents and plans as required, ensuring consistency and high-quality products.
- Provide consistent templates and reference materials for internal reports, presentations, and external materials, maintaining a continuity of style/content for authors and project team members.
- Maintain accurate records to track project document deliverables, revisions, and corrections by version and final.
- Manage and maintain meeting documentation.
- Provide weekly QA tracking reports, including history of all QA activity.
- Recommend and implement new strategies and plans for improving product quality.
- Develop and maintain a quality control plan to ensure consistency in providing quality documentation and deliverables.
- Develop and provide data and quality reviews to the management team upon request.
- Handle customer queries to meet or exceed expectations.
- Maintain SharePoint workspaces.
Required Experience:
- Minimum Bachelor's degree and five (5) years or more of related experience.
- Experience in documenting technical content, including specifications, product procedures, and user guides.
- Excellent written and verbal communication skills.
- Proficient in MS Office Suite.
- Strong attention to detail.
- Skilled at organization, prioritization, and multi-tasking.
- Ability to obtain a VA Position of Public Trust (PIV Card).