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Director of Revenue Cycle Operations

2 months ago

Conway, South Carolina, United States Conway Medical Center Full time
Job Summary

The Director of Central Business Office at Conway Medical Center directs all activities related to hospital and physician patient accounting. This key leadership role is responsible for analyzing and designing strategies to optimize revenue and manage patient accounts.

Key Responsibilities
  • Monitors aged accounts receivable balances and implements procedures to maintain good cash flow.
  • Provides ongoing feedback to upstream operations on issues affecting denial-free efficiency and prompt reimbursement.
  • Monitors denial-free credit balances and ensures timely resolution and/or refunds as appropriate to patients and/or payors.
  • Leads initiatives to identify, appeal, and proactively reduce denials by payors.
  • Becomes an internal change agent and champion where areas of opportunity have been identified.
  • Demonstrates leadership qualities and critical thinking through self-direction, initiative, and effective interpersonal skills and oral/written communication skills.
  • Works effectively and collaboratively with colleagues, physicians, executives, and department heads.
  • Effectively utilizes strong organizational skills.
  • Proficiently understands and uses technology/PC skills, including Microsoft Outlook, Excel, and Word.
  • Regularly exercises independent judgment.
Requirements
  • Bachelor's in Accounting, Finance, or other closely related field required, or may substitute an additional 5 years of healthcare Central Business Office leadership experience for a total of 15 years.
  • Master's degree preferred.
  • Minimum of 10 years of experience within a hospital or physician practice group business office.
  • Knowledge of elementary principles of management preferred.
  • Knowledge of program development and administration preferred.