Associate Director of Enrollment Systems

5 days ago


Conway, Arkansas, United States Workforce Connections, Arkansas Department of Commerce. Full time
Job Description

The Associate Director of Enrollment Systems will provide operational and systems management to support the Division of Enrollment Services & Student Success (ESSS). This role will act as a key liaison across functional areas and IT staff to develop CRM best practices and ensure data integrity and functionality.

Key Responsibilities
  • Collaborate with key campus stakeholders to maximize the use of Slate and its integration with existing technologies to improve the student experience.
  • Serve as a project leader for system designs and enhancements, preparing necessary documentation and outlining associated business processes.
  • Proactively seek new features and enhancements to the functionality of Slate to ensure the system is following best practices defined by Technolutions.
  • Collaborate with ESSS stakeholders to facilitate upgrades, enhancements, and changes to the Slate system.
  • Understand Banner tables and data translations to ensure accurate integration between Slate and other data systems.
  • Coordinate with Strategic Communications on the production of targeted communications that will contribute to the overall enrollment management communication stream.
  • Generate and deliver testing solutions to facilitate two-way data sharing between Banner and Slate that will minimize data inaccuracies.
  • Troubleshoot and maintain CRM, software, and database systems within ESSS.
  • Manage ongoing data auditing and cleanup and develop procedures for identifying and solving data issues.
Requirements
  • Bachelor's degree from an accredited college or university.
  • Three (3) years of professional experience related to duties and responsibilities.

This position will play a critical role in supporting the enrollment management efforts of Workforce Connections, Arkansas Department of Commerce.



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