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Field Service Engineer

2 months ago

Omaha, Nebraska, United States Evertz Microsystems Limited Full time
Job Summary

We are seeking a highly skilled and motivated Field Service Engineer to join our AV Service team at Evertz Microsystems Limited. As a Field Service Engineer, you will be responsible for providing technical support and services to our customers across the US.

Key Responsibilities
  • Travel within the US to provide on-site technical support and services to customers
  • Install and configure Evertz products and systems at customer sites
  • Deliver product training and technical guidance to customers
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Assess customer product applications and troubleshoot issues to determine root causes
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
Requirements
  • College or university education in Electrical, Electronic, or Computer disciplines
  • Strong technical knowledge of IP Networking, server hardware, and Linux OS
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong verbal and written communication skills
  • Must be eligible for travel within the US and Canada
  • US Citizenship is essential
What We Offer
  • Competitive total compensation package
  • Employer-funded benefits program
  • Opportunities for career growth and professional development
  • Casual work environment
About Evertz Microsystems Limited

Evertz Microsystems Limited is a leading provider of broadcast, film production, and post-production equipment. We are committed to delivering high-quality products and services to our customers and are seeking a talented and motivated individual to join our team.